Q: How long until I receive my order?
A: All our online products are delivered directly from Asia warehouse to your shipping address. Typically, shipping takes 12-20 days once your order has been processed.

Q: Where do you ship?
A: For the moment, we only ship to the United States.

Q: Is my package trackable?
A: Yes! We will supply you with a tracking number as soon as it is available.

Q: The items I received seem to be different from what I ordered. Can you help out with this?
A: Please send an email to sales@twilightreverie.com or use our contact form at the bottom of the page. Please include all order details and pertinent information. Your satisfaction matters to us! We will try to resolve all issues in an efficient and timely manner.